I’m Not Tech Savvy: Can I Still Use Telemedicine?

In 2025 alone, nearly 54% of folks living in the United States used telehealth. The number of people discovering the myriad benefits of telemedicine, such as fewer appointment delays and easier continuity of care, keeps growing.

Even those who don’t consider themselves tech savvy benefit from the increasing availability of telemedicine. Bretton Powell, MD, and David Zweiback, DO, offer convenient telemedicine appointments in addition to in-office visits at our concierge-style practice, Monarch Concierge MD – Hilton Head in Hilton Head Island, South Carolina.

Benefits of telemedicine

Whether you’re at home, at work, or on the go, you can connect with our team from your computer or smartphone. The advantages of telemedicine include:

Increased access to specialists

With telemedicine, your pool of specialists expands far beyond your usual travel radius.

No travel

People with busy schedules or mobility problems can communicate more readily with health care professionals.

Saves time and money

There’s no need to commute long distances or take time off work to see a doctor.

Safer environment

You reduce the risk of contagion for yourself or others. Our team employs telemedicine to enable speedier intervention and follow-up, potentially reducing hospitalizations while improving your overall health.

How telemedicine works

You and your Monarch Concierge MD – Hilton Head provider communicate via private video chat or within a video conference room. You discuss your symptoms and receive specific instructions regarding treatment and/or medication.

Telemedicine appointments work well for a variety of medical problems, including:

• Migraines
• Colds and flu
• Infections
• Skin problems
• COVID-19

They also help you manage chronic issues, such as diabetes, high cholesterol, high blood pressure, and heart disease. 

Head off technical issues

We recommend finding a quiet, well-lit spot without distractions for your telemedicine appointment. If you use Wi-Fi, stay close to the router for the strongest connection. 

If you still have a problem, try switching to another device. Sometimes it helps to turn your device off and on again. Our team is here to help. If you have trouble logging in, give us a call.

Before your telemedicine appointment

It helps to come prepared. Compile a list noting:

• Questions or concerns
• Prescription drugs
• Over-the-counter medications
• Supplements

When we already have access to your medical history, including previous hospitalizations or surgeries, it makes your visit even easier.

During your virtual appointment

Our team provides a safe and secure environment to discuss your health. To better understand your issue, we might ask follow‑up questions or request a quick look at the affected area through your device’s camera.

Let us make your life a little easier

The last thing you feel like doing when you’re under the weather or dealing with a chronic condition is visit your doctor’s office. Fortunately, telemedicine offers a convenient solution without you ever leaving home.

Our team at Monarch Concierge MD - Hilton Head offers same-day telemedicine appointments as well as in-office visits to discuss your medical concerns. Call us at 843-681-5305 or request an appointment online to get started.